Privacy Policy

IT Privacy Policy for Website

At SVS Technologies and Smartvend Systems, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.svstech.co.uk. By accessing or using our website, you consent to the terms of this policy.

Information We Collect

We collect information that you provide directly to us, as well as data collected automatically through your use of the website:

• Personal Information: When you register on our site, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide.
• Non-Personal Information: We may also collect non-personal information about your usage of our website through cookies, web analytics, and other tracking technologies. This may include IP addresses, browser type, device information, and page views.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services.
• Respond to your inquiries, fulfil your requests, and communicate with you.
• Send marketing communications, if you have opted-in to receive them.
• Monitor and analyse website traffic and usage for better user experience and performance.
• Ensure the security of the website and prevent fraudulent activity.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your user experience and gather analytical data. Cookies are small files stored on your device that help us recognize you and improve your website experience.

• Essential Cookies: These are necessary for the functionality of our website.
• Performance Cookies: These collect data on how users interact with the site to enhance performance.
• Functional Cookies: These allow us to remember user preferences for a more personalized experience.
• Targeting Cookies: These are used for advertising and marketing purposes.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on the website.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:

• With service providers: We may share your information with trusted third-party providers who assist us with website operation, marketing, analytics, and customer support.
• Legal compliance: We may disclose your information if required to do so by law or to protect our legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• 
  

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will take steps to securely delete or anonymize it.

Your Rights

You have the following rights with respect to your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications at any time by using the unsubscribe link provided in emails or contacting us directly.

To exercise these rights, please contact us at info@svstech.co.uk.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

SVS Technologies
Unit 6 - Office 1a Freight Village, Woolsington, Newcastle Upon Tyne, England, NE13 8BH
info@svstech.co.uk
0333 034 1354